Money Back Guarantee
We offer a 30 DAY MONEY BACK GUARANTEE - see lower on page.
Furthermore, for a limited time only, we are also offering a PRICE MATCH PROMISE.
Furthermore, for a limited time only, we are also offering a PRICE MATCH PROMISE.
PRICE MATCH PROMISE
Whilst we know from daily monitoring and customer feedback that our prices are already competitive, if one of our competitors provides you with a lower quote on a like-for-like item, we will match their price. Therefore, you get the very best price on the highest quality diamond jewellery together with unrivalled customer service levels.
Whilst we know from daily monitoring and customer feedback that our prices are already competitive, if one of our competitors provides you with a lower quote on a like-for-like item, we will match their price. Therefore, you get the very best price on the highest quality diamond jewellery together with unrivalled customer service levels.
We need to see proof of your quote, so forward the email you received from the competitor or simply the URL from their website to info@dejoria.co.uk, telling us your name, email and telephone number, and we will action our price match promise!
30 DAY MONEY BACK GUARANTEE
Under EU Distance Selling Regulations, all internet retailers must offer a money back guarantee to customers if they are not satisfied with the item they have purchased. The majority of websites offer a 7 day money back guarantee, some even
offer a 14 day period.
30 DAY MONEY BACK GUARANTEE
Under EU Distance Selling Regulations, all internet retailers must offer a money back guarantee to customers if they are not satisfied with the item they have purchased. The majority of websites offer a 7 day money back guarantee, some even
offer a 14 day period.At DeJoria, we are so confident in the quality of our diamond engagement rings, diamond eternity rings, diamond rings, diamond earrings, diamond bracelets, diamond pendants and diamond necklaces, we offer a 30 DAY MONEY BACK GUARANTEE. For you, the customer, this means that you can return the item for whatever reason up to 30 days after the date of receiving the item for a full refund.*
Please note that standard diamond engagement ring designs purchased through our Create Your Diamond Ring facility ARE eligible for this 30 day money back guarantee.
For information on how to return your item of diamond jewellery, please visit our returns policy page. Once we have received your item back, we will notify you by email and make your refund within a maximum of 30 days.
* The items which are NOT eligible for cancellation or return from the Customer to DeJoria and, therefore, which are NOT eligible for refund from DeJoria to the Customer (unless having a defect or fault, or the incorrect item has been sent from DeJoria to the Customer) are as follows -
- Any full diamond eternity rings
- Any item which has been custom-made to the Customer's specifications
- Any item which is a special order due to the size requested by the Customer
If you require clarification or any further information on our Money Back Guarantee, please visit our Terms & Conditions page.
Please note that standard diamond engagement ring designs purchased through our Create Your Diamond Ring facility ARE eligible for this 30 day money back guarantee.
For information on how to return your item of diamond jewellery, please visit our returns policy page. Once we have received your item back, we will notify you by email and make your refund within a maximum of 30 days.
* The items which are NOT eligible for cancellation or return from the Customer to DeJoria and, therefore, which are NOT eligible for refund from DeJoria to the Customer (unless having a defect or fault, or the incorrect item has been sent from DeJoria to the Customer) are as follows -
- Any full diamond eternity rings
- Any item which has been custom-made to the Customer's specifications
- Any item which is a special order due to the size requested by the Customer
If you require clarification or any further information on our Money Back Guarantee, please visit our Terms & Conditions page.
